So if you’re interested, what are the next steps? Simply fill out the online contact form and one of our team will get back to you within 24 hours, or the day after if it’s on a weekend and we’re all out filming! Then we’ll arrange a consultation over the phone or a video call to discuss your plans and see if we’re the right fit. No hard sell here, we want to make sure you’re completely comfortable with your choice.
If you want to go ahead, then we’ll take a deposit, with the rest of the cost due in stages before the day. We’ll send you a simple form to fill in online where you can give us all the info we need to make sure we capture every element of your special day in just the right way.
Q: Do you film all day, or just the ceremony and reception?
A: All our packages include at least 10 hours of filming, which is usually enough to capture the bridal preparations through to the dancing. For longer days we offer packages with extended hours.
Q: Are there any hidden charges or extras?
A: No. All of our pricing is completely transparent. All of our packages include all pre-production, production and post production and delivery costs. Even our lowest-cost package includes two complete films, beautifully shot, edited and colour graded to the highest professional standard, delivered to you in high-definition.
Q: How much is the deposit to secure our day?
A: We ask for a fixed deposit of 25% to secure the date. We only shoot a limited number of weddings per year and our teams are in high demand, so this ensures the date is locked down exclusively for you.
Q: What is the payment schedule?
A: After the initial deposit of 25%, we require a further payment of 25% at least 3 months before the wedding date, and the final balance at least 2 weeks before the wedding date.
Q: Do you offer discounts for out-of-season weddings, or weddings on days other than Saturday?
A: Yes! Get in touch to discuss your plans with a member of our team.
Q: When will our film be ready to watch?
A: We aim to deliver all films no later than 5 months after your wedding date. That might seem like a long time, but each of our films is carefully crafted and edited by hand. Because of the time taken to get each film just right, the post-production process can take a while during the busy summer period.
Q: What format will our film be in? How will you deliver it?
A: For most of our customers a digital file is by far the easiest and most versatile format. We’ll send you the finished film as a file that you can easily download from our cloud system, keep on a USB stick and play directly on any modern television, not to mention computers, tablets and even smart phones. For clients that prefer a physical disk, we offer the possibility of delivery on DVD or Blu-ray.
Q: What music do you use?
A: We have an extensive library of beautifully composed, copyright-cleared music, that we choose from carefully for each project. That means you can be completely comfortable sharing your film on social media (should you wish!), without worrying about copyright issues. We understand how important the sound and music is to the finished film, and only use music that fits the tone of your celebrations. If you want an even more personalised soundtrack, we can even create a custom score for you!
Q: What is High-Definition, Ultra-High Definition, 4K? Are these just buzzwords? I’m confused!
A: If you’re confused then don’t worry, it is confusing! To put it simply: High-definition (or HD), is the current standard resolution for TV production. If you bought a TV in the last 5 years, it’s almost certainly HD, and you will benefit from the extra detail. Ultra-High Definition (also called Ultra-HD and 4K, is a new format which offers 4 times the detail of HD! All modern feature films and even some TV programs are produced in this format. If you have an Ultra-HD TV, you may want to consider our Platinum package which includes Ultra-HD delivery.
Q: What is a Digital Cinema Camera?
A: All of our films are shot using the latest digital camera and lens technology. These go beyond the basic video cameras used in most wedding video production. However we also offer something extra special for true cinema aficionados. Imagine having your wedding shot on the same camera using the same techniques as the latest Hollywood blockbuster! The cameras used in these films, from companies like ARRI and RED offer unsurpassed visual quality, equivalent to 35mm film. They require special training and experience, which is why we work with teams from the TV, film and advertising world. The results are a richness and image detail truly beyond anything you have seen in a wedding film. Please get in touch if this is an option you’re interested in.
Q: I have lots more questions, what should I do?
A: Get in touch with us using our contact form! We aim to reply to all queries within 24 hours, unless it’s a weekend when we may be out filming, in which case we might not get back to you until the day after.